Children & Family Privacy

LogNormal is mathematics learning software intended for a broad audience from age 6 through adult. A child may use the learning experience, but an adult handles the App Store purchase and Founding Families correspondence for a minor.

The approved launch design requires a learner under 13 to use a guardian-managed cloud profile. It does not give that learner independent email/password or Apple sign-in credentials or ask the learner for payment details. A teen may self-manage only where an implemented, versioned jurisdiction rule permits it. If eligibility is uncertain, account creation must stop rather than default to self-management.

An age or privacy threshold is not necessarily the age at which a person can enter a paid contract. Unless applicable law and the final launch flow establish otherwise, the adult purchaser or guardian accepts the paid Terms and is the contracting account holder for a minor learner.

The account-enabled app can synchronize an authorized learner’s profile, learning attempts and resume checkpoints. Without a signed-in account, practice records remain on the device. Guardian-managed learners use the adult’s authorized relationship rather than independent email/password or Apple credentials.

When a session is restored, the app verifies account and learner authority before synchronized access. Offline learning can continue from an already verified local context; account changes and protected family actions require the service.

Earlier records remain subject to the same authorization and privacy controls. If LogNormal identifies information collected outside an authorized process, it reviews the records and obtains valid authorization or deletes them where required.

Depending on the final enabled features, a guardian-managed profile may involve an adult account email or display name; a learner display name; country or region; coarse age band; app-generated account, learner, installation, attempt, and session identifiers; authentication and retained-session metadata; household roles and guardian relationships; authorization, notice, agreement, and consent records; authorized-device state; and parental course controls.

Learning information may include exercises and modes used; attempts and checked outcomes; error categories; assistance and timing; progress and session summaries; resume checkpoints; and mathematical work the learner enters where an exercise needs it for operation or restoration.

The adult supplies the account and learner-profile details and chooses parental controls. The app generates learning activity and identifiers needed to operate and restore the experience. When an account service is used, the device and network connection may also provide an app-generated device identifier, device name, IP address, and request headers needed for authentication, security, and service delivery.

If an adult permits a child to use a TestFlight build, Apple may collect and make available the tester’s name or email, installation and session activity, crash and performance details, build and device identifiers, hardware and operating-system details, network information, and optional feedback or screenshots. A screenshot or feedback report can contain child information the tester chooses to include. Families should not include unnecessary child information.

LogNormal does not need a child’s precise location, contacts, microphone, photos, health information, payment-card details, or advertising identifier for the approved consumer MVP. The reviewed app does not request access to those device categories.

Information may come from the adult account holder or an eligible self-managed learner; from activity in the app; from the device, operating system, and network connection; from an earlier account; and from Apple when the family chooses an Apple service.

LogNormal uses this information, as applicable, to create and govern the learner profile; authenticate the adult account and authorized devices; operate exercises; preserve, synchronize, and display progress; restore work; apply parental course controls; choose or adapt later practice for that learner; prevent misuse; and answer support or privacy requests.

Learning information is not used to make decisions producing legal or similarly significant effects. The approved consumer MVP does not use a child’s information for advertising, targeted advertising, cross-service tracking, marketing profiles, or public posting.

Before LogNormal collects, uses, or discloses personal information online from or about a learner under 13—or otherwise below the applicable jurisdictional threshold—through the app, account service, TestFlight, website, or another provider acting for LogNormal, including profile or progress records and device, network, or online identifiers, the approved design requires LogNormal to give the guardian a direct notice describing the information, purposes, providers, disclosure, retention, and available controls, and to obtain authorization through the method required for the enabled jurisdiction and activity. A specific activity may proceed without prior authorization only if qualified counsel documents a lawful exception and LogNormal limits that activity to the exception’s permitted purpose, data, use, disclosure, and retention.

The guardian must take an affirmative action after seeing the applicable notice. A generic age or authority confirmation is not a substitute for that notice. LogNormal must keep versioned evidence of the notice and authorization and provide a way for an authorized guardian to withdraw it.

The guardian flow keeps notice and authorization evidence. An authorized guardian can request withdrawal, access, correction, export or deletion through the receiving contact address. Availability of technical controls does not waive any additional requirement that applies in the learner’s jurisdiction.

For the approved consumer MVP, information may be disclosed only as needed to service providers operating LogNormal; to Apple when a family chooses an Apple service or an App Store transaction requires it; to the authorized account holder or guardian; to advisers under appropriate duties; or as reasonably required for safety, fraud prevention, legal process, or protection of rights.

Supabase hosts the Production account database in US West (Oregon). Resend sends account verification and recovery messages to the relevant account email, with open and click tracking disabled. Infomaniak hosts the website, Proton Mail receives support correspondence, and Apple handles its own purchases, sign-in and diagnostics. A configured database or email-sending region is not a guarantee of every provider processing location.

The reviewed LogNormal app and website do not sell a child’s personal information, share it for cross-context behavioral advertising, use it for targeted advertising, or operate an advertising network. No school, tutor, or other learner receives access under the approved consumer MVP unless a future feature is separately designed, disclosed, and authorized.

Subject to applicable law and lawful exceptions, an authorized parent or guardian may refuse cloud collection for a child, review the child’s personal information, request a portable copy, correct it, ask LogNormal to stop further collection or use, withdraw authorization, and request deletion. Where a learner has a separate legal right, LogNormal will provide the applicable access or action to that learner as well.

LogNormal may verify the requester’s identity and authority using information proportionate to the request. It will not ask for a password or authentication token. A request concerning a child should come from an adult and should not include unnecessary information about the child.

An authorized guardian can send a request to the receiving inbox. We verify the account relationship before granting access, withdrawing authorization or deleting learner information.

contact@lognorm.al

Local learning histories use several different limits described in the Privacy Policy; not every local record currently has a time limit. An active cloud account retains profile and learning history to preserve longitudinal progress. The current dormant-account design begins a twelve-month notice period after seven years without meaningful activity, but the necessity and proportionality of that period for children’s information requires final legal approval.

Confirmed account deletion revokes access and begins deletion from the live service immediately, with no recovery window. Limited authorization, security, completion and restore-suppression records and provider backups have the handling described in the Privacy Policy. No strict seven-day backup purge or universal provider-retention maximum is promised. Apple’s own TestFlight and diagnostic records follow Apple’s terms; material sent directly to LogNormal follows the support-correspondence policy.

A guardian may ask LogNormal to stop future collection or delete a child’s cloud information without having to continue a paid service. Deleting an account does not itself cancel an Apple subscription; the adult must manage or cancel that subscription through Apple.

LogNormal uses authenticated access, learner and guardian permissions, registered-device controls, encrypted network transport, protected device storage and deletion mechanisms. Security and privacy controls must continue to match the information handled and applicable requirements. No system is completely secure.

If LogNormal materially changes how it collects, uses, or discloses children’s information, it will update this notice and provide any new direct notice or guardian choice required before the change applies. Historical versions and effective dates must be preserved.

LogNormal LLC is a Wyoming limited liability company. Use the receiving inbox and operator details below for questions or requests concerning a child.

This public notice does not itself authorize collection that requires direct notice or guardian authorization.

contact@lognorm.al